Senior Clinical Applications Analyst
St. Jude Children's Research Hospital
Donald Jacobsen is a board-certified informatics nurse and healthcare IT professional with over 18 years of experience. With a background in medical informatics, case management, and emergency medicine, he is passionate about using technology to improve patient safety, streamline workflows, and enhance care delivery.
As an expert in Epic system architecture and EHR optimization, Donald specializes in making complex systems work better for clinicians. He has led full-cycle EHR implementations, improved documentation and order workflows, and worked closely with cross-functional teams to ensure smooth system integration. His ability to bridge the gap between frontline healthcare providers and IT teams helps organizations drive meaningful change.
Beyond technical expertise, Donald is a mentor and educator, helping colleagues navigate healthcare technology and best practices. He holds multiple certifications, including ANCC Nursing Informatics Board Certification (NI-BC) and Epic credentials in Inpatient Clinical Documentation (ClinDoc), Inpatient Procedure Orders (CPOE), and Clinical Case Management (CCM).
With a focus on innovation, efficiency, and patient-centered solutions, Donald is dedicated to advancing healthcare through thoughtful technology integration and continuous improvement.