(83) Leveling Up Bedside Nurse Staff Leaders

Title: Leveling Up Bedside Nurse Staff Leaders

Abstract : Basis of Inquiry

At our institution Relief Staff Leaders (RSLs) serve as charge nurses. It was recognized that RSLs receive initial training in role responsibilities but had no formal leadership training or future skill development. A literature review was performed and found an improvement in charge nurse confidence and satisfaction in the role after implementation of leadership training. With this knowledge and educational program, RSL Retreat was created.

Purpose/Objectives

The purpose of the retreat was to build confidence and competence in RSLs through practical skills, leadership development, foundational knowledge, and collaborative support.

Methods

An open-ended questionnaire was conducted for inpatient RSLs to assess learning needs. Utilizing the 22/68 responses, the learning objectives and agenda were developed addressing leadership development, communication and relationship management, and specific clinical skills.

Participants completed a retrospective pre-post evaluation, which measures self-assessed knowledge before and after the course at its conclusion, using a four-point Likert scale to assess abilities aligned with course objectives.

Findings/Outcomes

To date, 54/68 inpatient RSLs have attended the course. In the retrospective pre-post evaluation, RSLs reported improved understanding of RSL responsibilities, feeling respected as a leader, self-awareness of leadership style, openness to other leadership roles, advocating for unit needs, making safe assignments, supporting staff during emergencies, and managing the process for a patient death. 95.7% of participants reported an increase in their ability to function in the RSL role. 100% of participants reported increased confidence in performing the basic roles, responsibilities, and expectations of an RSL. These findings suggest that the course was highly effective in increasing confidence and competence in RLSs.